newbear info.

newbear business info.

BUSINESS NAME:
NEWBEAR

Email:
service@newbear.nl

Instagram:
@newbearclo

TikTok:
@newbearclo

Business Address:
Meent 93D
Rotterdam
The Netherlands

newbear.

certificate of authenticity.

AT NEWBEAR, AUTHENTICITY IS AT THE CORE OF EVERYTHING WE DO.

Every item in our store is sourced with care from trusted distributors in Italy and France. By working with overstock and end-of-season collections, we are able to offer exclusive designer brands at lower prices — savings that we pass directly on to our customers.

We understand that our competitive prices can raise questions. The reason is simple: by acquiring overstock items from established distributors at the end of each season, we are able to combine authenticity with accessibility.

To ensure the quality and authenticity of our products, we work only with established distributors with verified business credentials. All items we source are carefully checked by our team. Materials, stitching, labels, and packaging are reviewed to ensure the products meet our standards.

This layered approach — verified distributors and in-house checks — allows us to offer products that are authentic and of high quality.

We aim to provide original designer fashion, responsibly sourced and transparently handled.

If you have any questions or want to know more, you can always reach us at service@newbear.nl.

WITH STYLE,
NEWBEAR

founder
David
FAQ

orders and delivery

When will my order be delivered?

If you order in the Netherlands before 20:00 -  your package will be delivered the next working day! So you can already rock your new designer pieces the very next day :)

For the rest of Europe delivery usually takes 2-3 working days.

Which countries do you ship to?

Right now, we deliver to the Netherlands, Belgium, France, Italy, Spain, Portugal, Germany, and Luxembourg.

What are the shipping costs?

All orders in the Netherlands and Belgium are sent with PostNL. Shipping costs €6.95 within the Netherlands. Orders to other EU countries are sent with DPD, and shipping costs are €8.95.

Can I track my order?

Yes! Once your order is shipped, you’ll get a tracking code so you can easily follow your package.

newbear faq

products And collections

What kind of collections does Newbear offer?

We work with limited drops and collections. Every month we launch several new drops from different high-end designerbrands. These drops are always limited in stock and often sell out fast.
We also have some items that come back regularly through restocks. Our collection includes everything from comfy hoodies and sweaters to stylish tees – and changes very fast :)

How do I know which size to order?

Each product page tells you how the item fits. Still unsure? Just hit us up for advice — we’re happy to help!

When is the next drop?

Make sure you’re signed up for our newsletter, join our WhatsApp community, and follow us on Instagram — that way you’ll always be first to know about new drops and restocks.

How long are new drops available?

Limited drops are available as long as stock lasts — sometimes that means just a few hours or days. We also often drop early discount codes when a new drop goes live, so definitely try to be quick if you want to grab something.

newbear faq

partnerships @newbear

Does Newbear work with artists and influencers?

Yes, we really love collaborations! We style artists, create content, and support projects like shows and events.

Can I request a collaboration with Newbear?

Definitely! Send an email to partnerships@newbear.nl with your idea or proposal, and we’ll see what’s possible.

Can brands or companies partner with us?

Yes! We welcome partnerships that align with our vision. Feel free to contact us to discuss potential collaborations.

newbear faq

returns

how can I request a return?

That's possible!

Returns are accepted within 14 days after you receive your order. Just send an email to retouren@newbear.nl.

Of course, the item needs to be unworn, in its original packaging, and with all original tags attached. If you meet all return conditions, we’ll send you instructions on how to register your return.